Cookie Policy

1. Introduction

("we", "us" or "our") operates the website kalvessiapremiumstay.com (the "Site") in connection with our hotel and casino property located in Kerikeri, New Zealand. Like most websites, our Site uses cookies and similar storage technologies to enable core functionality and, where you give your consent, to support optional enhancements such as analytics and personalised content.

This Cookie Policy explains what cookies are, which categories of cookie we use, how long they remain active, what choices you have and how you can exercise those choices at any time. It should be read alongside our Privacy Policy, which sets out the broader framework under which handles personal data in accordance with the Privacy Act 2020 (New Zealand).

By continuing to browse the Site after being presented with our cookie-preference banner, you indicate your acceptance of the categories you have selected. Optional cookie categories are switched off by default and will not be activated until you explicitly accept them.

2. What Are Cookies?

A cookie is a small text file that a website stores on your device — computer, tablet or mobile phone — when you visit. Cookies allow a website to recognise your device on subsequent visits and to remember certain information about your preferences or actions.

Alongside traditional cookies, we may use related technologies that perform similar functions, including:

• Session storage — temporary data held only for the duration of a single browser session and deleted when you close the tab or browser.
• Local storage — data stored in your browser with no automatic expiry date, which persists until cleared manually or by the website.
• Pixel tags and web beacons — small invisible images embedded in web pages or emails that can signal when content has been viewed.
• Fingerprinting techniques — methods that derive a probabilistic identifier from device characteristics without storing a file on your device.

All references to "cookies" in this policy cover each of these technologies unless stated otherwise.

3. Categories of Cookies We Use

We classify every cookie or similar technology deployed on the Site into one of the four categories described below. The legal basis and your control options differ between categories.

3.1 Strictly Necessary Cookies

These cookies are essential for the Site to operate. Without them, services you have requested — such as navigating between pages, completing a reservation enquiry or accessing secure areas of the Site — cannot be provided. Because they are indispensable, they are placed on your device without requiring your prior consent. You may still disable them through your browser settings, but doing so is likely to prevent core parts of the Site from working correctly.

Strictly necessary cookies may be used for purposes including:

• Maintaining your session state as you navigate across pages.
• Storing your cookie-consent preferences so we do not repeat the consent request unnecessarily.
• Load balancing to distribute traffic across servers and ensure availability.
• Fraud prevention and security measures, including age-verification state for casino-related pages (minimum age: 18 years).
• Remembering items added to an enquiry or booking basket during a single session.

3.2 Functional Cookies

Functional cookies allow the Site to remember choices you make and to deliver enhanced features. They are not strictly necessary, but they improve your experience. Examples of functionality they may support include:

• Remembering your preferred language or region.
• Storing accessibility display preferences you have selected.
• Pre-filling form fields to save you time on return visits.
• Providing live-chat or messaging widget state so conversations are not lost on navigation.

Functional cookies are off by default. They are only placed on your device after you accept the Functional category through our cookie-preference centre.

3.3 Analytics and Performance Cookies

Analytics cookies collect information about how visitors use the Site — for example, which pages are visited most often, how long visitors spend on each page and any error messages they encounter. The data gathered is used in aggregated or pseudonymised form to help us understand usage patterns and improve the Site's structure, content and performance.

Analytics cookies are off by default. They are only placed on your device after you accept the Analytics and Performance category through our cookie-preference centre. We do not use analytics information to identify you personally.

3.4 Marketing and Personalisation Cookies

Marketing cookies may be used to present content that is more relevant to your interests, to limit the number of times you see a particular piece of content, and to help measure the effectiveness of campaigns. They may also allow third-party services to build a profile of your interests across different websites.

Marketing and personalisation cookies are off by default. They are only placed on your device after you explicitly accept the Marketing and Personalisation category through our cookie-preference centre. If you do not accept this category, you may still see general promotional content on the Site, but it will not be tailored based on your browsing behaviour.

4. Cookie Duration

Cookies can be grouped by how long they remain on your device:

The specific lifespan of each individual cookie is determined by its purpose and the technology placing it. Where a cookie is set by a third-party service, its duration is controlled by that third party in accordance with its own terms and privacy documentation.

5. Third-Party Cookies and Services

Some cookies on our Site may be placed by third-party service providers whose functionality we have chosen to make available on the Site. When you visit a page that includes content or tools from a third party — such as an embedded map, a social-sharing widget or an analytics platform — that third party may place cookies on your device subject to its own privacy and cookie policies.

We have no direct control over third-party cookies, their content or their duration. We are responsible only for accurately communicating which third-party categories we permit to operate on the Site and for ensuring that optional third-party cookies are blocked until you grant consent through our preference centre. Once a third-party service is activated, its own terms and data practices apply.

We encourage you to review the privacy and cookie policies of any third-party services whose cookies you accept. accepts no responsibility for the data-handling practices of third parties.

6. Your Consent Choices

When you first visit the Site, a cookie-preference banner is displayed. The banner allows you to:

• Accept all categories — strictly necessary cookies plus all optional categories (functional, analytics, marketing).
• Reject optional categories — only strictly necessary cookies will be placed.
• Manage preferences — open our preference centre to switch individual optional categories on or off independently.

Optional categories are switched off by default. We will not activate them unless and until you choose to accept them.

Your consent choices are recorded in a strictly necessary cookie so that we can honour them on your subsequent visits without presenting the banner again unnecessarily. That consent record is retained for a period proportionate to the longest optional cookie category you have accepted, and in any event for no longer than 12 months, after which we will invite you to renew your preferences.

7. Withdrawing or Changing Your Consent

You have the right to withdraw or amend your consent to optional cookie categories at any time, without any disadvantage to you. You can do this in the following ways:

7.1 Cookie-Preference Centre

You may reopen our cookie-preference centre at any time by clicking the "Manage Cookie Preferences" link found in the footer of every page on the Site. Within the preference centre you can toggle individual optional categories on or off and save your updated choices. Changes take effect immediately for cookies set from that point onwards; cookies already stored on your device will be cleared where technically possible.

7.2 Browser Settings

All major browsers provide controls that allow you to manage, restrict or delete cookies. You can typically access these through the "Settings", "Privacy" or "Security" section of your browser. Common actions include:

• Blocking all cookies from being set.
• Blocking only third-party cookies while permitting first-party cookies.
• Deleting all existing cookies stored by specific websites or by all websites.
• Receiving a notification each time a new cookie is about to be stored, allowing you to accept or decline it individually.

Please consult the help documentation of your specific browser for detailed instructions. Note that restricting or deleting strictly necessary cookies may impair your ability to use core features of the Site, including completing a reservation or accessing certain secure pages.

7.3 Mobile Device Settings

Mobile operating systems offer their own controls for limiting tracking at the device level. These can typically be found under the "Privacy" or "Advertising" sections of your device's system settings. Refer to your device manufacturer's documentation for specific guidance.

7.4 Opt-Out Tools Provided by Third Parties

Where a third-party service operates on the Site and that provider offers an industry opt-out mechanism — such as a network-level opt-out for interest-based content — you may exercise that opt-out directly with the third party independently of our preference centre. Doing so does not automatically update the preferences recorded by our Site, so we recommend also adjusting your choices in our preference centre for complete consistency.

8. Do Not Track Signals

Some browsers can transmit a "Do Not Track" (DNT) signal to websites you visit, indicating a preference that your browsing activity not be monitored across sites. There is currently no universally agreed technical standard for how websites should respond to DNT signals. At present, our Site does not alter its behaviour in response to DNT signals. Your most reliable method of controlling optional cookies remains the preference centre described in Section 6 above.

9. Updates to This Cookie Policy

We review and update this Cookie Policy periodically to reflect changes in the technologies we use, changes in applicable law or regulatory guidance, and changes in our operating practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, display a prominent notice on the Site or present the consent banner again so that you can review and confirm your preferences.

We encourage you to revisit this page from time to time to stay informed about how we use cookies. Your continued use of the Site following the publication of any revised policy constitutes your acknowledgement of the updated terms.

10. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or to the way in which uses cookies and similar technologies, please contact our Privacy team:

We aim to acknowledge all privacy and cookie enquiries within five business days and to provide a substantive response within 20 business days, in accordance with the timeframes set out under the Privacy Act 2020 (New Zealand).